5 Easy Steps to Enhancing Your Security Guard Service

5 Easy Steps to Enhancing Your Security Guard Service

What we have discovered is that almost all security guard companies are capable of providing the support that property supervisors want, but too often do not due to a lack of ongoing excellent control processes.
Safety guard companies are unlike any vendor a property supervisor usually hires. If you hire a painter, you can see whether or not they are doing their tasks by looking at the walls. But when you hire a security guard company, how often can you determine if the protector company is performing their job including running background checks and drug screenings, providing good training to your guards, and efficiently monitoring and supervising your defenses. In most instances they likely are, but it is crucial to employ a method of verification and quality control to make sure that issues associated with the deficiency of doing these tasks do not begin to happen.

In this guide we’ll talk five (5) easy actions to improving your safety guard service and achieving everything you picture as your ideal keyholding London.
Display Your Guards Qualifications

In many nations, guards have been mandated to have a specified amount of training before they could begin working as security guards. If your condition is one of those states, make sure your security guard company is compliant.
If you’re in a state where there are no state requirements for shield certificate, then inquire into the sort of training that is being provided by your security provider and ask yourself does it seem decent.
It is also your security guard company performing background and drug screenings on all of your defenses BEFORE they send them to your property? If they’re, they should be providing you with verifications. Otherwise, why?
Another superb method to display if the protector is a fantastic fit for your property is to perform a short”interview” to get a sense of the guard and also to explain your expectations. This first dialogue will tell you a good deal on what to expect from this guard and it provides you a chance to request a different guard if you feel it is necessary.

Assess Guard Training

Though most security guard companies have an extremely comprehensive orientation that introduces each guard to the company itself, in several cases the guard’s orientation to his assigned property is not quite as complete. We call the orientation to the assigned property”Site Specific Training”. Find out what your website specific training looks like:
• Does it happen at your property?
• Who does the training?

• How long is each new officer trained?
• How long can the security company double lender?
• How thoroughly are your article requests clarified?
Determine the response to each of these questions and be certain they match what you believe is sufficient. You should even think about sitting in on your safety guard business’s orientation and also your website specific training to get an understanding of what goes into preparing a guard to work in your property.
Inspection Your Guard’s Supervision

Guard supervision is one of the more important factors of good security guard support. When security companies provide poor supervision, there is not enough emphasis placed on preventing mistakes, problems, and complaints. Deficiency of supervision also removes the chance for the protector to understand and better understand their duties. When the guards aren’t being supervised, they begin to feel their work is not significant and they begin to find themselves as not as a part of the security team. When guards do not feel as part of your team it generally leads to unacceptable practices such as unprofessional behaviour, tardiness, and even theft.
Depending on the arrangement of your contract, on-site supervisors may not be included. If your contract does not demand onsite oversight, how can your security guard company remotely oversee its defenses? Outside the Standard security company field manager spot checks, the two methods of distant supervision that prove most successful are: Officer Check-Ins
In case your guards are required to make rounds of your property, then a method for tracking them while on duty is indispensable. Officer Tour Tracking Systems provide a distant means of monitoring the guards while they’re in your property. These tracking systems permit the security guard company to track the time and log the activity of these guards while they’re making rounds to several areas in your property. Most Officer Tour Tracking Systems can generate reports that enable the safety guard company to quickly get an understanding of if the protector is making rounds. The property manager also needs to be provided with an abridged version of those reports.
In addition to Officer Tour Tracking systems, we have discovered that having a method for guards to check in frequently with the safety guard provider provides a method of making certain each guard is secure and alert. By having guards check-in frequently together with the safety guard company, at least each 30 minutes, guards believe their safety is important and being awake and attentive is also an significant part their job.
Inspect Your Favorite

After hours inspections of your defenses are almost always great ways of finding out just what is occurring with your safety while you aren’t there. Through these inspections, be sure that you ask your safety guards questions regarding their duties and responsibilities to make sure they know their tasks. In reality, we suggest getting your safety guards audited regularly, formally (i.e. post inspection) and (i.e. secret shopped) with a certified security consultant as part of your ongoing security program.
Businesses like Asymmetric Strategies provide a free service aimed at doing exactly that. Remember, when selecting a security consultant be confident the consultant is not actually a security guard company. If that’s the case, your audit is guaranteed to develop issues with your existing security guard company.